Terms of Use and End-User License Agreement
These Terms of Use and End-User License Agreement ("Terms") govern your use of the Casper Youth Hub check-in system, parent portal, staff admin, workforce tools, kiosk, websites, mobile app, and connected services (together, the "Service"). The Service is operated by Void Outreach Inc., a Wyoming 501(c)(3) nonprofit doing business as Casper Youth Hub. By creating an account, registering a youth, checking in at the Hub, connecting an authorized service, or otherwise using the Service, you agree to these Terms.
1. Who may use the Service
- A parent or legal guardian 18 or older may register a youth age 12 to 20 for Hub membership.
- A youth 18 or older may self-register. A youth 13-17 may have an account with parental consent.
- A youth under 12 is not eligible for Hub membership.
- You must give accurate information and keep emergency contact details current.
2. Limited license
Subject to these Terms, Void Outreach Inc. grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service and, where applicable, install and use one object-code copy of the mobile app on devices you own or control. You may use the Service only for its intended Casper Youth Hub program or authorized staff-workforce purposes. The Service is licensed, not sold. Void Outreach Inc. and its licensors retain all rights not expressly granted.
3. Accounts and access
You are responsible for safeguarding your password and all activity on your account. Share credentials only within your household. Notify us immediately if you suspect unauthorized access at support@casperyouthhub.org. Staff accounts require multi-factor authentication.
4. License restrictions and acceptable use
Except where applicable law does not allow a restriction, you may not:
- copy, modify, translate, distribute, sell, lease, sublicense, or create derivative works from the Service;
- reverse engineer, decompile, disassemble, or attempt to derive source code, security controls, or non-public interfaces;
- remove copyright, trademark, attribution, or other proprietary notices;
- use automated scraping, bots, or bulk extraction without our written permission;
- access accounts or data that belong to another person or use the Service outside your assigned role;
- probe, scan, test, bypass, or interfere with security, authentication, availability, or rate limits;
- submit false emergency, medical, attendance, workforce, or authorization information; or
- spoof device location or otherwise defeat check-in, attendance, approval, or audit controls.
5. The Hub is a third space, not childcare
The Hub is a drop-in "third space." It is not daycare, after-school care, or supervised transportation. Youth may arrive and leave on their own schedule unless your family has configured a stricter departure policy on the youth's profile. The full description is in the Third-Space Policy.
6. Conduct
All users agree to the Youth Code of Conduct. Harassment, violence, weapons, alcohol, drug use, and other prohibited behaviors result in discipline up to and including suspension and revocation of membership. Hub staff are mandated reporters under Wyoming law.
7. Technology, kiosks, and personal devices
Use of Hub computers, tablets, printers, and Wi-Fi is governed by the Technology Use Policy. Personal devices are welcome but the Hub is not responsible for loss, theft, or damage.
8. Privacy
We handle personal information according to our Privacy Policy. We do not sell personal information or use it for targeted advertising. The Privacy Policy explains access, correction, export, deletion, and retention choices and limitations.
9. Connected services and QuickBooks Online
You may connect a third-party service only if you are authorized to act for that account or organization. An administrator who connects QuickBooks Online represents that they have authority to authorize access to the selected CYH company. The integration maintains worker employee mappings and exports only time records that authorized CYH staff have approved. It is not a payroll service: it does not initiate payroll, calculate or file taxes, move money, or access bank accounts. Staff remain responsible for reviewing source time, approvals, employee mappings, and QuickBooks results before relying on them.
Third-party services are governed by their own terms and may change or become unavailable. An authorized CYH administrator can disconnect QuickBooks through the staff admin, and a QuickBooks company administrator can revoke access through Intuit. Our handling of connection data and tokens is described in the Privacy Policy.
10. Media and likeness
Photos and videos of Hub programs are governed by the Photo and Media Release, which uses per-channel opt-in consent. You can change your preferences at any time.
11. Fees
Hub membership is free. The $0.50 credit-card micro-charge used for COPPA parental-consent verification (ages 12) is refunded in full the same day. We may accept voluntary donations through a separate site; those are handled by Stripe, not by the Service.
12. Suspension and termination
We may suspend or terminate accounts or licenses that violate these Terms, the Code of Conduct, or applicable law, or when needed to protect people, data, or the Service. We may also terminate or modify the Service at our discretion. Where practical, we will provide notice of material non-safety changes. You may request household account deletion through the parent portal or by writing to privacy@casperyouthhub.org. Provisions that by their nature should survive termination, including ownership, disclaimers, liability limits, and governing law, will survive.
13. Disclaimers
The Service is provided "as is" to the fullest extent allowed by law. We do not warrant that check-in, auto check-out, or notifications will be delivered without error or delay. The Service is not a substitute for supervision, safety planning, or emergency response. Always call 911 in an emergency.
14. Limitation of liability
To the maximum extent allowed by law, Void Outreach Inc.'s total liability arising from the Service is limited to one hundred U.S. dollars ($100). Neither party is liable for indirect, incidental, consequential, or special damages.
15. Indemnification
You agree to indemnify Void Outreach Inc. against claims arising from your misuse of the Service, your violation of these Terms, or your violation of any third-party right.
16. Governing law
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Natrona County, Wyoming, and you consent to the jurisdiction of those courts.
17. Changes to these Terms
We may update these Terms from time to time. We will post the updated Terms on this page with a new effective date. When a change materially affects account holders, we may also provide notice through available email or in-app channels. Continued use of the Service after the effective date means you accept the updated Terms.
18. Contact
Void Outreach Inc.
201 E 2nd St, Casper, WY 82601
support@casperyouthhub.org